Wednesday, October 27, 2010

Strategies 2011 Salon & Spa Game-Planning Retreat

So our Lavish team leaders recently made their way to Connecticut for a semi-annual training conference called Strategies. It's basically a motivational, educational, business management and tools course that helps to motivate the staff of a company and give them new ideas to boost their energy as a team and the productivity of the business as a whole. Those who go always come back saying one thing...it will change your life.

As an outside perspective I can tell you it really does change those who go and personally experience it. Our leadership team, Samantha, Cecy, Sarah, and Nicole went together this year, leaving the rest of us LG's anxiously waiting to hear new the ideas and gain a new energy around the salon. I could tell as soon as they came back there was a whole new vibe around them and their motivation level had shot through the roof.

I asked the girls to share what their experience was like going for the first time, here's what Cecy shared with me...
"Well, it was a very good learning experience. I got to see things in a different way, meaning I got the chance to really understand how this business can and can't work. Definately VERY motivating and many helpful ideas were provided to keep our salon open for business with happy clients and happy employees. It also helped me see that things don't happen over night, but rather in time with a strong built team. I also learned that it isn't easy coming back to reality and getting your team on that same bus to success that your ready to take, becsuse they weren't there to "live" that same experience. But I believe that this experience is going to help us get our team in that bus to success. And we'll c y'all at the top! :) "

Sarah had never been before, and she told our team that she really wasn't looking forward to it, and kind of expected it to be a waste of time. She has a family to take care of as well as her clients and just other things more important that she felt couldn't be disregarded at home that wasn't worth leaving for 4 days. Well, let's just say she seemed to have the most impact from the trip! She came back to us with such high hopes for Lavish, and an incredible motivation for helping the business grow and that if we could all work together on this and keep our energy up, our numbers would follow leading us to further success.

Samantha is a verteran of this conference and enjoys the experience every year. Here's how she felt about this year! "I was glad for them to see the business side of it and how much there is to a salon besides doing hair and how much we can truley grow. The potential our industry has and how big we can become really opened their eyes to the bigger picture. They saw the vision of where I want to take the salon and how much we can work to success as we work together versus as individuals."

Last but not least, the other front face of the salon Nicole shares with me what she learned on the trip. "Basically I really saw and learned the business aspect of salons. You see what you have to do to build not just as a salon but as a company. It was really motivating."

So there you have it. I know I was influenced by the girls, it just made me want to go next year so I can submerge myself into what it feels like to have that drive. Next year the conference is in Texas, yeehaw! Hopefully all the Lavish Girl's can go together so we can become your salon family even more and take care of the business so it benefits all of us in the best interest.


Check out the video of the girls at Strategies...!